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OpenText Exstream Services

Providing services and solutions based on all versions of OpenText Exstream (formerly Exstream Dialogue Design and Production, StreamServe (Persuasion), Communications Center Enterprise (CCE)

 

OpenText Exstream is an innovative Customer Communications Management platform. It combines Exstream’s high- productive engine and interactive editing capabilities with StreamServe’s (also known as Communications Center Enterprise) event-driven transactional processing model and out-of-the-box integration flexibility. The result is a powerful communication platform. With OpenText Exstream, different departments within your organization can control and customize whole documents, or certain parts of a document without the need to wait for updates from IT staff, which free up IT resources, and cuts production and go-to-market time. 

 

 

 

Our Customers

 

OpenText Exstream Services

 

For more than two decades, we’ve helped small, medium, and enterprise businesses build reliable and future-proof solutions with OpenText Exstream. Our end-to-end implementation services help customers design, deploy, adopt and maintain all versions of OpenText Exstream (formerly StreamServe, Exstream Design and Production, Customer Communications Enterprise) faster and with lower risk. By tightly collaborating with OpenText and SAP product engineering, product management, and customer support teams, we successfully delivered hundreds of OpenText Exstream solutions.

 

ecodocx provides opentext end-to-end consulting services

OpenText Exstream Implementation & Development 

We provide end-to-end OpenText Exstream implementation and development services by offering unique expertise and a combination of best practices.

ecodocx provides opentext upgrade services remote and on-site

OpenText Exstream Upgrade Services

Providing crystal-clear vision and executable plan to help customers move to OpenText’s next-generation solutions in a speedy and secure manner.

ecodocx provides opentext training services based on CCM and ECM solutions; custom opentext training sessions for developers and begginers

OpenText Exstream Training Services

Our custom OpenText Exstream training sessions are 100% based on our hands-on practical experience. We share best practices, as well as useful tips and tricks. 

 

opentext exstream integration services

OpenText Exstream Integration Services

Integrating your OpenText Exstream solution with OpenText ECM or BPM products, as well as SAP, Infor, Microsoft, Salesforce, other CRM, ERP, or other systems.

opentext managed support services; b2b opentext managed services

OpenText Exstream Support Services 

As part of support, we provide ticket resolution in accordance with SLA, ad hoc OpenText enhancements, regular system monitoring, health checks, and advisory.

opentext exstream migration services

OpenText Exstream Migration Services

Helping organizations to securely migrate from legacy solutions to OpenText Exstream, build reliable and scalable solutions and achieve future-proof results.

 

moving opentext to the cloud; running opentext solutions on aws, Azure, Google and OpenText cloud

OpenText Exstream Cloud Migration

Helping companies to move their OpenText Exstream solutions to the cloud & achieve the information advantage with OpenText Cloud Edition, virtual private cloud, private or hybrid cloud.

moving opentext to the cloud; running opentext solutions on aws, Azure, Google and OpenText cloud

OpenText Exstream Consulting & Advisory Services

Providing advisory on existing or planned OpenText Exstream solution landscapes. Helping plan future implementations by providing feedback from a professional service provider.

opentext exstream system monitoring

OpenText Exstream System Monitoring & Health Check

Offering one-time or regular monitoring and health check of OpenText Exstream solution landscape, making recommendations regarding improvements to the services, and providing proactive alerting.

Customer Testimonial

 

Ecodocx has been a really good service provider and partner of ours for a long, long time. They constantly empower us to go out and benefit from all the latest features available. They always provide strong expertise, and great development and coding skills, which we don’t have in-house. This helps us to continue moving forward with our business improvements.”

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Bojan Elez,

CCM and EOM Solution Architecture and Administration at Sysco

 

 

 

See How Customers Are Succeeding With Ecodocx

 

Learn how our OpenText Exstream services helped customers to cut costs, invest in the future, speed up critical document-based business processes and uncovered the potential of customer communications management.

 

 

opentext project case study about Sysco Foods

CASE STUDY: SYSCO

Upgrading OpenText Exstream to the latest supported version. Creating a new era’s truck driver self-service platform (so-called Driver Ready Pack).

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opentext exstream for change healthcare case study

CASE STUDY: CHANGE HEALTHCARE

Optimizing business processes to deliver smarter print and mail services to healthcare providers with OpenText Exstream

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opentext exstream for washington gas case study

CASE STUDY: WASHINGTON GAS

Improved customer engagement and brand loyalty by replacing legacy systems, centralizing and speeding up the storage and retrieval of generated transaction documents.

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Customer Communications Management Solutions Based on OpenText Exstream

OpenText Exstream is used to deliver better customer experiences for utility customers, policyholders, health plan members and other customer segments. Learn how a CCM solution based on OpenText Exstream can help overcome industry-specific challenges. Ecodocx supports a wide range of solutions based on OpenText Exstream.

 

OpenText Exstream (formerly StreamServe & HP Exstream Dialogue)

OpenText Exstream (formerly StreamServe & HP Exstream Dialogue)

Enabling businesses to control the content, format, delivery channel, time and logic of each customer-facing document.

OpenText Exstream for Content Server

OpenText Exstream for Content Server

Optimizing and simplifies the process of receiving, managing, routing and monitoring invoices and related documentation.

OpenText StreamServe (now OpenText Exstream)

OpenText StreamServe (now OpenText Exstream)

Creating invoices, statements, summary declarations, and other documents in compliance with relevant regulations.

OpenText Document Presentment for SAP Solutions

OpenText Document Presentment for SAP Solutions

Supporting the generation and multi-channel distribution of a large variety of printed or electronic documents directly from SAP applications, like S/4HANA, SuccessFactors Solutions, or SAP Hybris, SAP Fiori.

OpenText Document Presentment for SAP hybris Commerce Suite

OpenText Document Presentment for SAP hybris Commerce Suite

Supporting the generation and multi-channel distribution of a large variety of printed or electronic documents directly from SAP applications.

SAP Document Presentment Live by OpenText

SAP Document Presentment Live by OpenText

Providing an add-on on top of OpenText Document Presentment that enables integration into SAP systems for on-demand document generation.

 

 

 

 

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