OpenText Professional Services
Our end-to-end implementation services help you design, deploy, and adopt OpenText solutions faster and with lower risk.
Our end-to-end implementation services help you design, deploy, and adopt OpenText solutions faster and with lower risk.
OpenText Professional Services
Ecodocx is an OpenText and SAP services partner. Many companies are digitally transforming their businesses with OpenText Enterprise Content Management (ECM ) and Customer Communications Management (CCM) solutions. Ecodocx’s team focuses on delivering OpenText and SAP Professional Services. Our team works with customers to make their digital transformation trips a success.
Our OpenText ECM & CCM professional services team offers comprehensive expert services for all phases of an OpenText project, from planning to implementation, customization, integration with third-party solutions, managed support, continuous improvement and training, whether on-site (outside the cloud), in the cloud or in a hybrid scenario.
When customers work with our OpenText Professional Services team, they get the collective know-how of OpenText consultants, who are all certified by OpenText and have an average of more than 10-15 years of experience. These consultants work directly with product engineering, product management, and customer support teams to provide the best possible service.
End-to-End Project Implementation
Take advantage of our 20+ years of industry experience and OpenText best practices. Ecodocx’s team of senior experts covers all OpenText project stages: business analysis, solution health check and bug fixes, blueprint development, implementation, custom development, integration with 3rd party software, testing, go-live and post-go-live support.
OpenText Upgrade Services
Running on an unsupported version of an OpenText product with some custom-developed modules? Speed up the upgrade of your unsupported legacy OpenText software and reduce risk by working with Ecodocx’s recognized team of experts. We can help you to maintain an optimal IT infrastructure that will support core business functions.
OpenText Training & Learning
Our team provides general and highly customized OpenText training sessions. We adjust our training to your unique business requirements. We help your in-house team to gain specific OpenText skills that they need on an everyday basis. During our training sessions, we provide knowledge transfer, share best practices, as well as useful tips and tricks. We also do OpenText crash courses for business and technical users and administrators.
OpenText Managed System Support
Having trouble to support existing OpenText systems? We provide custom and scalable M&S plans for all supported OpenText ECM and CCM products. Our customers benefit from ad hoc OpenText enhancements, regular system monitoring, health checks, timely ticket support, advisory, and custom knowledge transfer.
CONTINENTAL RESOURCES: CASE STUDY & VIDEO
Improving efficiency by upgrading document generation and management within SAP with OpenText solutions.
Read the full case study
