We provide end-to-end implementation, customization, professional services, training and maintenance services
With the Interactive Correspondence module, users can create new documents in Content Server, by selecting a document type and template, naming the document, editing the content if needed, and saving the
document in Content Server.
Users can regenerate documents by creating new document versions, applying category changes, editing existing texts and adding new texts and images. All changes can be previewed directly in OpenText Content Server.
With Exstream Interactive Correspondence for Content Server it’s very to trace a specific template used by a specific document, or to trace all documents based on a specific template.
Use Case Example
Kevin works as a customer sales representative at a software company. Kevin’s company uses Interactive Correspondence for contract management.
Please note: this is only an example of a use case. Ecodocx can help your team to implement any workflow with any type of document. Other examples of usage scenarios are the generation of invoices, statements, offers, quotations, product fact sheets and HR documents such as promotion letters and contracts.
Related Product Pages
SAP Document Presentment by OpenText
Supporting the generation and multi-channel distribution of a large variety of printed or electronic documents directly from SAP applications.
SAP Document Presentment Live by OpenText
Providing an add-on on top of OpenText Document Presentment that enables integration into SAP Sucess Factors, SAP Fiori/ SAP Hybris for on-demand document generation.
OpenText Exstream (formerly StreamServe & HP Exstream Dialogue)
Enabling businesses to control the content, format, delivery channel, time and logic of each customer-facing document.
OpenText Exstream Interactive Correspondence
for Content Server Services
We provide services for all versions of OpenText Exstream. But before providing any type of service, we work with you to clarify objectives. We help you define which requirements you must meet including those around your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.
Advisory and Consulting Services
Need some advice on your existing OpenText Exstream (or former versions, e.g. StreamServe, CCE or Exstream Dialogue)? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or a one-time service.
OpenText Product Training
Our team provides general and custom training sessions for all versions of Exstream, where we provide knowledge transfer, and share best practices. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our location in Boston MA, or remote during WebEx sessions.
OpenText Exstream Support & Management
Successfully implementing OpenText Exstream is only half the battle. The real challenge is to maintain, support, and adapt the solution, it’s projects and processes to the changing business and regulatory requirements.
We not only build new solutions from scratch, but we also support existing projects and solutions as well. We help our customers to manage existing projects in OpenText Exstream, implement new projects, stay compliant, reduce downtime, improve stability and keep things running smoothly.
End-to-End Project Development
Need to do an OpenText Exstream project, but don’t have needed expertise in-house? No problem, we’ve got you covered. We provide a wide variety of services, including business analysis, project blueprint, time schedule and architecture design, installation and configuration, integration with third-party software, professional services, testing, custom programming, staff training, go-live support, post-go-live support.
OpenText Product Version Upgrade
Running on an unsupported version of OpenText StreamServe, CCE or Exstream Dialogue, or xPression? We can help you upgrade and migrate your existing projects in order to maintain an optimal IT infrastructure that will support core business functions.
We also upgrade your existing OpenText Exstream processes and templates (including StoryTeller, PageOut, xDesign, Exstream Design Manager and Designer).
We can extend the manpower of your in-house team during short- or long-term engagements. We provide OpenText Exstream customers with the needed expertise, skills and co-development teams in order to achieve organizational goals and save time. Working on-site or remotely, Ecodocx engineers adapt to your environment without disrupting the workflow.
Integration with OpenText Products
We provide a full range of services to OpenText products that are typically used with OpenText Exstream (StreamServe), like OpenText Extended Enterprise Content Management for SAP Solutions (xECM), OpenText Archiving and Document Acess for SAP Solutions (ADA), RightFax, EasyLink.
Integration with Third-party Products
Having deep knowledge of the workflows and best practices in different verticals (utility (SAP IS-U), banking (SAP Banking), insurance (SAP Insurance & Guidewire), distribution (SAP SCM), telecom (SAP Ericsson LHS BSCS and SAP IS-TELCO), manufacturing (Infor/Lawson M3)), we offer custom solutions to meet your business needs.
Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts
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