SAP Document Presentment by OpenText

Turning documents into personalized and interactive dialogues.

 

 

What is SAP Document Presentment by OpenText?

Businesses running SAP systems need to support the generation and multi-channel distribution of a large variety of printed or electronic documents, which often require a lot of complex development and maintenance in SAP with multiple tools and hundreds of templates. SAP Document Presentment by OpenText (also known as OpenText StreamServe, Communications Center Enterprise (CCE), Exstream) supports these document processes throughout the enterprise in a highly scalable and efficient way.

It provides a flexible, single document presentment solution that dramatically reduces the time and effort to support all document requirements including easy design, layout, business rules (e.g. for dynamic business messaging, localization and branding), sorting and bundling, as well as powerful, automated printing and multi-channel distribution support. It helps SAP users harness the power of document communication on an ongoing basis, without relying on complex IT projects, or any complex scripting and maintenance inside SAP. The benefits offer more flexibility, faster time-to-market, reduced SAP processing time, simplified SAP architecture, and better and clearer customer communication with personalized messages, preferred language, channel, and format.

 

 

Streamline and Automate Content Generation and Distribution from SAP

including SAP SuccessFactors and SAP Hybris

 

OpenText Document Presentment for SAP is a fully integrated solution that:

  • Generates personalized enterprise documents and correspondence from SAP and non SAP systems.
  • Enables communications from multiple enterprise applications to multiple output channels.
  • Provides flexible integration of archives and internal or external print-shops.
  • Lowers total cost of ownership and improves agility by making document changes in real-time
  • Automates document pipeline to streamline business processes
  • Supports all business critical, document-intensive processes with customized bills and invoices, statements, purchase orders, correspondence, manifests, labels, checks, packing lists, drive-ready packs, etc.

 

 

 

 

Should We Hire Another

OpenText Consultant?

If you lack the needed expertise or manpower to pull off the next major OpenText project by yourself, here are a few options for you to consider.

Learn more

 

 

 

 

CUSTOMER 
The customer is a Washington-based power utility company that provides services to almost 300k customers.

CHALLENGE
Providing a single point of control over millions of documents and thousands of customer communications. Replacing legacy systems, streamlining business processes by speeding up daily document-related business processes and reducing labor costs.

SOLUTION
OpenText Document Presentment, OpenText Extended Enterprise Content Management.

BUSINESS BENEFITS
The modernization of the company’s business processes allowed to speed up daily document-related business processes, reduce labor costs, streamline customer service, reduce customer support call rate and grow higher revenue.

Read the full case study

 

 

 

 

 

Ecodocx helps companies worldwide to make the most of their strategic investments into OpenText products. We understand that your business success depends on your ability to access your everyday tools. Therefore, we provide maintenance, monitoring, optimization, and upgrade of your OpenText products to help you avoid any disruption in your business processes. 

Our services: 

Business analysis, project design and architecture, project development, installation and configuration, integration with third-party software, performance optimization, version upgrades, go-live-support, support and maintenance

Knowledge transfer:

We offer onsite/remote training on developed solutions, product training, webinars on specific product areas and functionality.

Location:

Ecodocx’s team of experts has a lot of experience in delivering on-site and remote services to our customers.

Learn more