Support and Maintenance Service

Our dedicated team of experts
supports you 24/7 in any location with
fast response time

 

You will never hear from us 

“Your Call Is Very Important To Us. Please Hold”

 

Ecodocx provides support and maintenance service for all the products we work with.

Unlike big market players, we provide dedicated, personal and scalable support and maintenance plans that fit any-size budgets. You will never hear from us “Your Call Is Very Important To Us. Please Hold”, because your call is indeed important to us. This is why we answer right away. No email or call from our customers goes unanswered. No question or problem is too small or too trivial. 

 

We understand that your business success depends on your ability to access your software solutions. Therefore, we support you with multiple plans, even 24/7, anywhere in the world in English and German. We take pride in the strategic partnership network with industry leaders from different parts of the world, that we built over the years, to be able to offer you the best customer experience and service.

 

 

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Privacy

We respect your privacy, and will not share your information with any 3rd party without your permission. Our multi-level corporate security policies and procedures ensure prevention from loss, misuse or unauthorized distribution of any business-sensitive information you share with us.