OpenText StreamServe

OpenText Exstream,
Communications Center Enterprise (CCE)

Get to know the future of data management

OpenText StreamServe is an integral component of the Customer Experience Management (CEM) suite that OpenText offers to help organizations execute on comprehensive Enterprise Information Management strategies. CEM is a set of technologies that organizations can take advantage of to exceed customer expectations, reach new markets, and provide superior experiences across all digital channels.

  • Engage more profitably with customers — Leverage personally relevant information at touch points ranging from one-on-one contact to high-volume, mass-produced documents.
  • Simplify and automate document execution and handlings — Streamline document-related business processes to lower cost and speed performance.
  • Empower userss — Give business users hands-on control of the documents they need to run the business, and simultaneously relieve the demands on IT for change requests and support.
  • Improve the efficiency of business processes — Whether communicating with customers and suppliers, triggering internal processes, or facilitating payment and revenue, business processes are an innate part of the organization.
Contact an expert

Communications with customers, vendors and partners are an essential part of every business. A solid communications management strategy is a critical part of your company’s success. While every company has unique needs and challenges, OpenText has created results-based solutions to simplify the process of identifying and adopting the most effective communication package to meet your needs.

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* Components not sold individually

Ad Hoc Correspondence: Provides business users with web-based access to pre-approved templates to create and personalize business communications.

Collector: Enables documents stored in its short-term, ready reference repository to be viewed, recalled, or re-sent in a matter of seconds.

Composition Center: Hands-on creation of correspondence with control of content & application of business rules to selectively embed content into documents.

Correspondence Reviewer: Assures the quality of workflow-generated documents through an automated, web-based process that allows for review, modification, and approval or rejection of customer-bound correspondence.

ERP Connectivity Packs: Enables direct connection to the most popular ERP systems, including SAP®, Lawson and Infor.

Input Formats (AFPIN & PDFIN): Permits import of data from most common high-volume document formats (AFP and PDF)

Post Processing: Organizes documents to optimize production printing, collection, sorting, layout, and imposition. It bundles documents from asynchronous applications to optimize postal delivery, including applying OMR marks.

StoryTeller: Enables designers, rather than IT staff, to create highly capable document templates in familiar desktop publishing environments.

RFID: Creates customer-required barcodes or Radio-Frequency Identification (RFID) tags and labels.

Production Monitor: Monitors, optimizes and controls document production.


  • We at Ecodocx have a lot of experience in delivering on-site and remote services to our customers.

Knowledge transfer

  • We offer onsite/remote trainings on developed solutions, product training, webinars on specific product areas and functionality.

Excellent Support Service

  • No email, or call from our customers goes unanswered. Our dedicated expert team is here to support and maintenance your document generation process during the implementation phase and after the go-live date.
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