OpenText™ Exstream™

OpenText™ StreamServe™, OpenText™ Communications Center Enterprise™ (CCE)

Providing innovative ways to maximize points
of contact between clients and companies

OpenText™ Exstream™ is an innovative Customer Communications Management platform. It combines Exstream’s high- productive engine and interactive editing capabilities with StreamServe’s (also known as Communications Center Enterprise) event-driven transactional processing model and out of the box integration flexibility. The result is a powerful communication platform. Your business can engage your customers, suppliers, etc. anywhere and integrate and distribute documents the way you want. With OpenText Exstream, different departments within your organization can control and customize whole documents, or certain parts of a document without the need to wait for updates from IT staff, which free up IT resources, and cuts production and go-to-market time.
  • Ecodocx has been helping companies of all sizes to transform digitally for 16 years by using the right software. Customer Communications Management is our core business and we have a team of certified consultants who not only have a rich experience working with OpenText products, but are happy to share with you all their knowledge and help with implementation, consultancy, support, and managed services.

  • We are a knowledge party and have been able to guide many customers in the field of document and output management in recent years. Some of our customers have been customers for more than 10 years and still work with the same system because our team ensures a smooth and customized process automation. We are happy to help you stay ahead. OpenText has been appointed by Gartner as leader of the Quadrant for Customer Communications Management Software.

OpenText Exstream: General product overview

Learn about:

  • OpenText Exstream is scalable across any document-driven business process and helps organizations to create, generate and distribute documents in batch and on-demand mood, with a single independent communications layer.
  • Watch this 2-minute video to see how easy it is to create, modify and publish personalized messages and content to a variety of devices and channels from a single design with Exstream.
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Whether you’re looking to convert a legacy document publishing platform to OpenText Exstream or need some guidance for implementing a new solution, we can help. Our staff specializes in CCM solutions and can provide critical assistance ranging from strategic guidance on best-practices implementation of the OpenText Exstream architecture to operational expertise on specific modules such as ReTouch, Workshop & Storyboard, and others.

Our services include:

    • Strategic solution analysis and design, including the establishment of platform standards, architectural standards, and governance of necessary roles and responsibilities for solution roll-out.
    • Creation of a blueprint for the setup and rollout of a document automation for each type of implementation including batch, on-demand, and interactive.
    • Legacy conversions including migration of forms and business intelligence from former versions (OpenText StreamServe/ OpenText Communications Center Enterprise), including StoryTeller, PageOut, Document Presentment and Document Presentment Live forms.
    • Creation of intelligent document templates with different complexity formulas and rules to improve efficiency and facilitate automation of the document-building process.
    • Setup and creation of multi-output channels (PDF, PS, AFP, fax, e-mail, etc.) including support for rules, banners, inserts, sorting and bundling.
    • Professional services aka. customization to your companies unique requirements.
    • Production support.
    • Knowledge transfer and product training
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