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OpenText Professional Services

Making the most of your strategic investments

 

 

OpenText Professional Services

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Many companies are digitally transforming their businesses with OpenText Enterprise Content Management and Customer Communications Management solutions. Ecodocx’s team focuses on delivering OpenText Professional Services. Our team works with customers to make their digital transformation trips a success.

Our OpenText professional services team offers comprehensive expert services for all phases of an OpenText project, from planning to implementation, customization, integration with third-party solutions, managed support, continuous improvement and training, whether on-site (outside the cloud), in the cloud or in a hybrid scenario.

When customers work with our OpenText Professional Services team, they get the collective know-how of OpenText consultants, who are all certified by OpenText and have an average of more than 10-15 years of experience. These consultants work directly with product engineering, product management, and customer support teams to provide the best possible service.

 

 

 

OpenText Professional Services Types

 

ecodocx provides opentext consulting services

OpenText Consulting Services
Planning an OpenText project but don’t have needed in-house expertise? Take advantage of Ecodocx’s OpenText Professional Services experts, with 20+ years of industry experience, to guide and execute digital transformation projects based on OpenTex and SAP products of all types and complexity.

ecodocx provides upgrade services

OpenText Upgrade Services
Running on an unsupported version of an OpenText product with some custom-developed modules? Speed up the upgrade of your unsupported legacy OpenText software and reduce risk by working with Ecodocx’s recognized team of experts. We can help you to maintain an optimal IT infrastructure that will support core business functions.

ecodocx provides opentext training services based on CCM and ECM solutions;

OpenText Training & Learning
Our team provides general and custom OpenText training sessions. We adjust our training to the unique requirements of your in-house teams. During our training sessions, we provide knowledge transfer and share best practices and useful tips and tricks. We also do OpenText crash courses for business and technical users and administrators.

 

opentext advisory services for SMB and Fortune 500 companies

OpenText Advisory Services
Need some advice on your existing or future OpenText products? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or one-time service.

opentext managed support services

OpenText System Support
Having trouble to support existing OpenText systems? We provide custom and scalable M&S plans for all supported OpenText ECM and CCM products. Our customers benefit from ad hoc professional services, system monitoring and troubleshooting.

opentext consultant staffing augmentation

OpenText Team Augmentation
Need to add staff to your team to finish a project in time? We can provide the needed manpower and expertise in a remote and on-site model. Our flexible staff augmentation services provide clients with missing on-demand skills and co-development teams.

 

Our Customers

 

We provide efficient solutions trusted by both – Fortune Global 500 companies and SMBs

 

 

 

 

Get Inspired: Customer Success Stories

 

 

opentext customer success story: sysco benefits from opentxt upgrade and vpom print dashboard

SYSCO: CASE STUDY & VIDEO

Upgrading OpenText Exstream to the latest supported version. Creating a new era’s truck driver self-service platform (so-called Driver Ready Pack).

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teknor apex company streamserve support service case study

TEKNOR APEX: CASE STUDY

Transforming the lack of OpenText resources into cost-effective service proposal for a leading plastics manufacturing company.

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opentext customer success story: continental ressources

CONTINENTAL RESOURCES: CASE STUDY & VIDEO

Improving efficiency by upgrading document generation and management within SAP with OpenText solutions.

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