Many companies are digitally transforming their businesses with OpenText Enterprise Content Management and Customer Communications Management solutions. Ecodocx’s team focuses on delivering OpenText Professional Services. Our team works with customers to make their digital transformation trips a success. Our Professional Services offers comprehensive expert services for all phases of an OpenText project, from planning to implementation, customization, integration with third-party solutions, managed support, continuous improvement and training, whether on-site (outside the cloud), in the cloud or in a hybrid scenario.
When customers work with our OpenText Professional Services team, they get the collective know-how of OpenText consultants, who are all certified by OpenText and have an average of more than 10-15 years of experience. These consultants work directly with product engineering, product management, and customer support teams to provide the best possible service.
OpenText Consulting Services
Planning an OpenText project but don’t have needed in-house expertise? Take advantage of Ecodocx’s OpenText Professional Services experts, with 20+ years of industry experience, to guide and execute digital transformation projects based on OpenTex and SAP products of all types and complexity.
OpenText Upgrade Services
Running on an unsupported version of an OpenText product with some custom-developed modules? Speed up the upgrade of your unsupported legacy OpenText software and reduce risk by working with Ecodocx’s recognized team of experts. We can help you to maintain an optimal IT infrastructure that will support core business functions.
OpenText Training & Learning
Our team provides general and custom OpenText training sessions. We adjust our training to the unique requirements of your in-house teams. During our training sessions, we provide knowledge transfer and share best practices and useful tips and tricks. We also do OpenText crash courses for business and technical users and administrators.
OpenText Advisory Services
Need some advice on your existing or future OpenText products? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or one-time service.
OpenText System Support
Having trouble to support existing OpenText systems? We provide custom and scalable M&S plans for all supported OpenText ECM and CCM products. Our customers benefit from ad hoc professional services, system monitoring and troubleshooting.
OpenText Team Augmentation
Need to add staff to your team to finish a project in time? We can provide the needed manpower and expertise in a remote and on-site model. Our flexible staff augmentation services provide clients with missing on-demand skills and co-development teams.
SYSCO: CASE STUDY & VIDEO
Upgrading OpenText Exstream to the latest supported version. Creating a new era’s truck driver self-service platform (so-called Driver Ready Pack).
TEKNOR APEX: CASE STUDY
Transforming the lack of OpenText resources into cost-effective service proposal for a leading plastics manufacturing company.
CONTINENTAL RESOURCES: CASE STUDY & VIDEO
Improving efficiency by upgrading document generation and management within SAP with OpenText solutions.