We provide end-to-end implementation, customization, professional services, training and support services
What is OpenText Intelligent Capture?
OpenText Intelligent Capture (formerly Captiva) drives significant process improvement and cost reduction for paper-intensive processes such as property and casualty claims, new account openings, mortgage lending, accounts payable and new customer onboardings. By transforming paper into actionable electronic information, organizations can eliminate processing errors and ensure regulatory requirements are met.
Today, more than 5,000 companies and government agencies use Intelligent Capture solutions to reduce costs, improve information accuracy and accelerate business processes, including 18 of the top 25 companies in the Fortune 500. Each day, organizations in the Insurance, Financial Services, Public Sector, Oil & Gas and Healthcare industries process millions of forms and documents using Intelligent Capture solutions. Join successful companies, like the Minnesota Department of Revenue, CitiGroup, County of San Diego Health and Human Services Agency, City University Hong Kong, Eaton Vance, Ameritas, Grange Mutual Casualty Company, Generali Hellas.
Product Support Lifecycle: OpenText Captiva version 7.6 is supported until December 2020. The latest supported version is 16.6, which is supported until May 2024. For more information about the product support lifecycle and upgrade options, please contact us directly. As an authorized OpenText service partner, we will be happy to help.
OpenText Captiva Solutions
OpenText Intelligent Capture Web Client
Helping companies to implement a browser-based web client that provides access to a document scanning and capture platform with real-time advanced recognition and data extraction capabilities. Allowing employees at the branch and regional offices to scan and index documents by using a convenient web-based client. As a result, we help to eliminate shipping and handling delays of business-critical documents between offices.
OpenText Intelligent Capture
Providing a base platform for any size of document capture needs, from high volume batch to branch and regional office capture. We use CaptureFlows to build simple and complex document capture processes and workflows that meet each company’s business needs.
OpenText Intelligent Real-Time Capture
Delivering custom and discrete capture services that bring the full power of Intelligent Capture to mobile and line-of-business applications. By adding the mobile capture functionality, we enable ultra-high availability, highly-scalable and real-time responses.
Intelligent Mobile Capture
Based on Mobile Capture, we convert regular camera-equipped mobile devices into powerful tools to capture information at the point of contact. As a result, we deliver exceptional image enhancement and correction capabilities directly on the mobile device.
Intelligent Capture Invoice
We provide faster invoice processing and improved data accuracy. Capture Invoice reduces invoice data entry tasks and automates data verification. This solution is a key part of the OpenText end-to-end accounts payable application.
Intelligent Capture Advanced Recognition
Implementing solutions that help to recognize all types of documents, including structured forms, semi-structured and unstructured documents, replacing expensive document handling and processing steps. This reduces manual data entry and errors through intelligent data capture/OCR.
Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts
We provide services for all versions and parts of OpenText Intelligent Capture, including Web Client, Advanced Recognition,
Intelligent Real-Time Capture, Mobile Capture and Capture Invoice. But before providing any type of service, we work with you to clarify objectives. We help you define which requirements you must meet including those around your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.
Advisory and Consulting Services
Need some advice on your existing or future OpenText Intelligent Capture application? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or a one-time service. Learn more here.
OpenText Product Training
Our team provides general and custom training sessions for all versions of OpenText Intelligent Capture. We provide knowledge transfer and share best practices on single OpenText Intelligent Capture components or the whole solution. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our location in Boston MA, or remote during WebEx sessions. Learn more here.
OpenText Support & Management
We not only build and support new solutions from scratch, but we also support existing projects and solutions as well. We know how difficult it is to keep existing solutions regulatory compliant. Therefore, we help our customers to manage existing projects, implement new ones, stay compliant, reduce downtime, improve stability and keep things running smoothly. Learn more here.
End-to-End Project Development
Need to do an OpenText Intelligent Capture project, but don’t have needed expertise in-house? No problem, we’ve got you covered. We provide a wide variety of services, including business analysis, project blueprint, time schedule and architecture design, installation and configuration, integration with third-party software, professional services, testing, custom programming, staff training, go-live support, post-go-live support.
OpenText Product Version Upgrade
Running on an unsupported version of OpenText Captiva? We can help you upgrade and migrate your existing projects in order to maintain an optimal IT infrastructure that will support core business functions.
We can extend the manpower of your in-house team during short- or long-term engagements. We provide OpenText ECM customers with the needed expertise, skills and co-development teams in order to achieve organizational goals and save time. Working on-site or remotely, Ecodocx engineers adapt to your environment without disrupting the workflow.
Integration with Other Products
We provide a full range of services to OpenText products that are typically used with OpenText Intelligent Capture, such as SAP, OpenText (Extended ECM, Content Server, Documentum) and Microsoft applications. In case organizations have legacy applications or systems, our OpenText Captiva Experts are happy to provide the right integration by using .NET framework along with development toolkits.
Why choose us?
Our team of developers and support engineers have been working with OpenText Captiva for many years. We don’t just support the product. We cooperate tightly with OpenText to make it better with each version. And we help OpenText to support existing and new customers. Our experts use OpenText Intelligent Capture (Captiva) every day to capture millions of documents for clients. We would love to work with you to see if Intelligent Capture is a good fit for your company.
Learn more about us
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