OpenText Consulting Service

Making the most of your strategic investments

 

 

OpenText Consulting Service

Focus on what your business does best and let Ecodocx take care of your OpenText ECM and CCM environments.

 

Finding and keeping knowledgeable resources to support and maintain your systems, that fit into your departments budget, can be challenging and time-consuming. We at Ecodocx have over 15 years of experience supporting and maintaining the OpenText environments of service providers and end customers. As an OpenText partner with experienced and certified experts in our team, we can provide the latest and best practices and expertise. 

 

 

 

 

Ecodocx can partner with your organization and deliver a resourcing model that fits your needs. Our service program can provide your organization with on-demand or continuous support and maintenance services. Focus on what your business does best and leave the day to day operations of your environments to Ecodocx.

  • Allow your organization to focus on your core business.
  • Leverage the experience of your technical team
  • Ability to control costs  (flexible service and support plans; pay only for provided service)
  • Flexibility (choose when and what service needs to be provided)

 

 

Should We Hire Another

OpenText Consultant?

If you lack the needed expertise or manpower to pull off the next major OpenText project by yourself, here are a few options for you to consider.

Learn more

 

 

 

Ecodocx’s technical support, administration, and maintenance services are reliable, knowledgeable and can be adjusted to the unique needs of your organization. Our software support professionals have in-depth knowledge and experience in emergency software production support, application maintenance, and customer support.

 

  • Version upgrade
  • Business analysis
  • Project design and architecture
  • Project development
  • Integration with third-party software
  • Installation and configuration
  • Professional services
  • Monitoring and troubleshooting
  • Go-live support
  • Post-go-live support
  • Training
List of supported OpenText products

 

 

 

 

 

Get Inspired: Customer Success Stories

 

Oklahoma Oil and Gas Company

Achieved end-to-end business value, automated everyday processes, improved business performance and reached significant and measurable time and cost savings.

Pacific Northwest Utility

Improved customer communications, redesigned their bills, upgraded and speed up their archiving needs, and allowed their customers to stay connected the way they want to be connected.

Fortune 500 Pharma Distributor

Optimized document-related business processes by speeding up production processes, enhancing security and regulatory compliance, decreasing print management cost and minimizing downtime.