Focus on what your business does best and let Ecodocx take care of your OpenText ECM and CCM environments.
Headquartered in Boston, Massachusetts, Ecodocx is a private woman-owned software development and consulting services company. We are a certified OpenText and SAP Services Partner with a product focus on Customer Experience Management (CEM, CCM) and Enterprise Content Management (ECM), particularly with SAP, and industry focus on Utilities, Healthcare, Insurance, Manufacturing, Pharma, Finance, Energy, and Telecommunications.
Ecodocx can partner with your organization and deliver a resourcing model that fits your needs. Our service program can provide your organization with on-demand or continuous support and maintenance services. Focus on what your business does best and leave the day to day operations of your environments to Ecodocx.
Ecodocx is a certified OpenText Services Silver Partner with a product focus on Customer Experience Management (CEM, CCM) and Enterprise Content Management (ECM), particularly with SAP, and industry focus on Utilities, Healthcare, Insurance, Manufacturing, Pharma, Finance, Energy, and Telecommunications.
Our clients come from around the globe: North America, Latin America, Europe, the Middle East, and the Asia Pacific. We provide a wide variety of services, including onsite consulting, staff augmentation, support, and offshore development.
We pride ourselves on working closely with our OpenText and SAP colleagues on strategy, implementation, and custom coding.
Ecodocx was founded by industry experts, that previously worked directly for OpenText Global Services Centers and StreamServe in the United States and Europe, offering R&D, consulting services, and product support.
Each of our employees has a minimum of 5 years of industry experience. Together we have over 150+ years of cumulative experience.
All our experts are certified by OpenText and have great experience delivering onsite and remote professional services, custom development and coding, product integration, database services, and network connectivity.
Our experts have implemented and maintained OpenText solutions in various industries, such as utilities, manufacturing, healthcare, finance, insurance, telecom, etc. Most of our employees are experienced OpenText alumni from RnD, product support, and global services.
We deliver an individual approach to each and every customer by having office locations in the United States and in Europe, by cooperating tightly with local industry experts around the globe, and by traveling to each customer onsite. We make sure our employees work in a family-like atmosphere, enjoy coming to the office and have everything needed to be maximum productive.
We value long-lasting and tight business relationships, and always respect agreements and commitments. We are proud to work with several leading industry experts and Fortune 100 companies for almost a decade.
Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts
Advisory and Consulting Service
Need some advice on your existing or future OpenText products? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or one-time service.
End-to-End Project Development
Don’t have needed expertise in-house? We provide a wide variety of services, including business analysis, project blueprint, time schedule and architecture design, installation and configuration, integration with third-party software, professional services, custom programming, quality & performance testing, staff training, go-live support, post-go-live support.
OpenText Product Version Upgrade
Running on an unsupported version of an OpenText product? We can help you upgrade and migrate your OpenText systems in order to maintain an optimal IT infrastructure that will support core business functions.
OpenText System Support
Having trouble to support existing OpenText systems? We provide custom and scalable M&S plans for all supported OpenText ECM and CCM products. Our customers benefit from ad hoc professional services, system monitoring and troubleshooting.
Need to add staff to your team to finish a project in time? We can help by providing the needed manpower and expertise in a remote and on-site model. Our flexible staff augmentation services provide clients with on-demand skills and co-development teams in order to achieve organizational goals and save time.
OpenText Product Training
Our team provides general and custom training sessions, where we provide knowledge transfer, and share best practices. We also do OpenText crash courses for business and technical users and administrators.
Providing a 360-degree view of the enterprise, and a crucial link between unstructured content and business suite applications.
Helping to manage information flows across an enterprise, including capturing, indexing, storing, retrieving, archiving and disposing of data.
Optimizing and simplifies the process of receiving, managing, routing and monitoring invoices and related documentation.
Enabling the archiving, management, and retrieval of all business documents from within the SAP infrastructure.
Transforming paper into actionable electronic information. Helping organizations to eliminate processing errors and achieve regulatory compliance.
Enabling businesses to control the content, format, delivery channel, time and logic of each customer-facing document.
Creating invoices, statements, summary declarations, and other documents in compliance with relevant regulations.
Supporting the generation and multi-channel distribution of a large variety of printed or electronic documents directly from SAP applications.
Providing an add-on on top of OpenText Document Presentment that enables integration into SAP systems for on-demand document generation.
All you need to know
CASE STUDY: SYSCO
Upgrading OpenText Exstream to the latest supported version. Creating a new era’s truck driver self-service platform (so-called Driver Ready Pack).
CASE STUDY: TEKNOR APEX
Transforming the lack of OpenText resources into cost-effective service proposal for a leading plastics manufacturing company.
CASE STUDY: CONTINENTAL RESSOURCES
Improving efficiency by upgrading document generation and management within SAP with OpenText solutions.