OpenText Professional Services

Making the most of your strategic investments


Ecodocx is Authorized OpenText Services Partner

Focus on what your business does best and let Ecodocx take care of your OpenText ECM and CCM environments

Finding and keeping knowledgeable resources to support and maintain your systems, that fit into your departments budget, can be challenging and time-consuming. We at Ecodocx have over 15 years of experience supporting and maintaining the OpenText environments of service providers and end customers. As an OpenText partner with experienced and certified experts in our team, we can provide the latest and best practices and expertise. 














Business Benefits of Outsourcing

OpenText ССM and ECM Services


Ecodocx can partner with your organization and deliver a resourcing model that fits your needs. Our service program can provide your organization with on-demand or continuous support and maintenance services. Focus on what your business does best and leave the day to day operations of your environments to Ecodocx.

  • Allow your organization to focus on your core business.
  • Leverage the experience of your technical team
  • Ability to control costs  (flexible service and support plans; pay only for provided service)
  • Flexibility (choose when and what service needs to be provided)




Why Work with Ecodocx?



Authorized OpenText Partner

Ecodocx is a certified OpenText Services Silver Partner with a product focus on Customer Experience Management (CEM, CCM) and Enterprise Content Management (ECM), particularly with SAP, and industry focus on Utilities, Healthcare, Insurance, Manufacturing, Pharma, Finance, Energy, and Telecommunications.

Our clients come from around the globe: North America, Latin America, Europe, the Middle East, and the Asia Pacific. We provide a wide variety of services, including onsite consulting, staff augmentation, support, and offshore development.

We pride ourselves on working closely with our OpenText and SAP colleagues on strategy, implementation, and custom coding.


150+ Years of Experience in OpenText Services

Ecodocx was founded by industry experts, that previously worked directly for OpenText Global Services Centers and StreamServe in the United States and Europe, offering R&D, consulting services, and product support.

Each of our employees has a minimum of 5 years of industry experience. Together we have over 150+ years of cumulative experience.


Team of Certified OpenText Experts

All our experts are certified by OpenText and have great experience delivering onsite and remote professional services, custom development and coding, product integration, database services, and network connectivity.

Our experts have implemented and maintained OpenText solutions in various industries, such as utilities, manufacturing, healthcare, finance, insurance, telecom, etc. Most of our employees are experienced OpenText alumni from RnD, product support, and global services.


Convenient Business Locations and no Cultural Barriers

We deliver an individual approach to each and every customer by having office locations in the United States and in Europe, by cooperating tightly with local industry experts around the globe, and by traveling to each customer onsite. We make sure our employees work in a family-like atmosphere, enjoy coming to the office and have everything needed to be maximum productive.

We value long-lasting and tight business relationships, and always respect agreements and commitments. We are proud to work with several leading industry experts and Fortune 100 companies for almost a decade. 




Looking for a piece of advice on your OpenText products?

Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts


Learn more




Check out our latest e-book!

Upgrading from Communications Center Enterprise & StreamServe to OpenText Exstream

All you need to know

Download the e-book




Get Inspired: Customer Success Stories




Upgrading OpenText Exstream to the latest supported version. Creating a new era’s truck driver self-service platform (so-called Driver Ready Pack).


teknor apex company streamserve support service case study


Transforming the lack of OpenText resources into cost-effective service proposal for a leading plastics manufacturing company.



Improving efficiency by upgrading document generation and management within SAP with OpenText solutions.