Providing services and solutions based on all versions of OpenText Content Server (formerly Livelink)
A secure, centrally managed content repository, providing
unified control over all types of content across the enterprise.
OpenText Content Server is part of the OpenText Content Suite Platform, the foundation for OpenText Enterprise Information Management (EIM) offerings. Content Server provides a secure department and/or enterprise-wide control over any document type, including contracts, engineering drawings, reports, emails, images, rich media and much more. The Content Suite Platform ensures agile information governance to address an increasingly complex and dynamic regulatory landscape and the rapid growth of business information. The Content Suite Platform reduces risk while allowing organizations to focus on using information to drive strategic growth and innovation.
Are You Ready for the End of Support of Your OpenText ECM Products?
Designed with user productivity in mind, a new intuitive user interface for OpenText Content Suite 16 and OpenText Extended ECM 16 offers a simple, responsive design, with role-based views today’s knowledge workers expect. Integrated collaboration improves and enriches the user experience, empowering users with instant access to valuable context to facilitate decision making and effectiveness.
Content is readily accessible from the desktop or mobile devices to extend content creation and sharing outside the Enterprise without compromising control. This OpenText ECM solution offers the following business benefits:
Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts
OpenText Content Server Services
We provide services for all versions of OpenText Content Server (formerly LiveLink). But before providing any type of services, we work with you to clarify objectives. We help you define which requirements you must meet including those around your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.
Advisory and Consulting Services
Need some advice on your existing OpenText Content Server? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or a one-time service. Learn more here.
OpenText Product Training
Our team provides general and custom training sessions for all versions of OpenText ECM, where we provide knowledge transfer, and share best practices. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our location in Boston MA, or remote during WebEx sessions. Learn more here.
OpenText Content Server Support & Management
Successfully implementing OpenText ECM solutions is only half the battle. The real challenge is to maintain, support, and adapt the solution, it’s projects and processes to the changing business and regulatory requirements.
We not only build new solutions from scratch, but we also support existing projects and solutions as well. We help our customers to manage existing projects in OpenText ECM, implement new projects, stay compliant, reduce downtime, improve stability and keep things running smoothly. Learn more here.
End-to-End Project Development
Need to do an OpenText ECM project, but don’t have needed expertise in-house? No problem, we’ve got you covered. We provide a wide variety of services, including business analysis, project blueprint, time schedule and architecture design, installation and configuration, integration with third-party software, professional services, testing, custom programming, staff training, go-live support, post-go-live support.
OpenText Product Version Upgrade
Running on an unsupported version of OpenText Content Server, like Livelink? We can help you upgrade and migrate your existing projects in order to maintain an optimal IT infrastructure that will support core business functions.
We can extend the manpower of your in-house team during short- or long-term engagements. We provide OpenText ECM customers with the needed expertise, skills and co-development teams in order to achieve organizational goals and save time. Working on-site or remotely, Ecodocx engineers adapt to your environment without disrupting the workflow.
Integration with OpenText Products
We provide a full range of services to OpenText products that are typically used with OpenText Content Server, like OpenText Exstream (StreamServe), OpenText Archive Center, (formerly Archive Server), RightFax, EasyLink. We also provide a full range of services for solutions based on Content Server, like OpenText Extended Enterprise Content Management for SAP Solutions (xECM), OpenText Archiving and Document Acess for SAP Solutions (ADA).
Integration with Third-party Products
Having deep knowledge of the workflows and best practices in different verticals (utility (SAP IS-U), banking (SAP Banking), insurance (SAP Insurance & Guidewire), distribution (SAP SCM), telecom (SAP Ericsson LHS BSCS and SAP IS-TELCO), manufacturing (Infor/Lawson M3)), we offer custom solutions to meet your business needs.
Providing Added Value in Different Industries
Customer Sucess Stories
CASE STUDY: WASHINGTON GAS
Improved the storage and retrieval of generated transaction documents. Migrated more than 24 million of data pieces from legacy ECM systems.
CASE STUDY: CONTINENTAL RESSOURCES
Improving efficiency by upgrading document generation and management within SAP with OpenText solutions.
CASE STUDY: ERICSSON
Helping a telecom billing and customer care provider to increase the value of invoices, making them easier to read and understand.
Companies all around the globe invest in OpenText tools and solutions, which increases the demand for OpenText consultants globally…
Successfully implemented OpenText ECM and CCM solutions are only half the battle. The real challenge is to maintain, support, and …
By the end of March 2019, the support for OpenText Content Server and OpenText Archive Server (version 10.5) comes to …