OpenText Content Server Services

Providing services and solutions based on all versions of OpenText Content Server (formerly Livelink)

 

 

A secure, centrally managed content repository, providing
unified control over all types of content across the enterprise.

 

OpenText Content Suite Platform, the foundation for OpenText Enterprise Information Management (EIM) offerings, is a comprehensive enterprise content management (ECM) system designed to manage the flow of information from capture through archiving and disposition. Content Suite Platform ensures agile information governance to address an increasingly complex and dynamic regulatory landscape and the rapid growth of business information. The Content Suite Platform reduces risk while allowing organizations to focus on using information to drive strategic growth and innovation.

 

 

 

Are You Ready for the End of Support of Your OpenText ECM Products?

 

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Business Benefits

Designed with user productivity in mind, a new intuitive user interface for OpenText Content Suite 16 and OpenText Extended ECM 16 offers a simple, responsive design, with role-based views today’s knowledge workers expect. Integrated collaboration improves and enriches the user experience, empowering users with instant access to valuable context to facilitate decision making and effectiveness.

Content is readily accessible from the desktop or mobile devices to extend content creation and sharing outside the Enterprise without compromising control. This OpenText ECM solution offers the following business benefits:

  • Access to content anytime, anywhere in an interface as simple
    to use as consumer apps
  • Role-based views that minimize training requirements and
    align content to business process
  • Quick and easy content creation and editing through
    productivity tools like Microsoft® Office, Microsoft Outlook®,
    or Adobe® Acrobat®
  • Social features delivered in-line with content to improve
    collaboration and enrich search
  • Simple content navigation through a variety of means, from
    faceted browse to project workspaces
  • Improved productivity through the use of workflows for
    processes such as change requests, or review and approval
    of content
  • Robust, multi-lingual metadata capabilities to address needs
    of global users
  • Comprehensive version management, audit history, and
    permissions management

 

 

Looking for a piece of advice on your OpenText ECM products?

Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts

 

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Our Customers

 

 

 

 

OpenText Content Server Services

 

We provide services for all versions of OpenText Content Server (formerly LiveLink). But before providing any type of services, we work with you to clarify objectives. We help you define which requirements you must meet including those around your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.

opentext content server

Advisory and Consulting Services

Need some advice on your existing OpenText Content Server? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or one-time service. Learn more here.

 

OpenText Product Training

Our team provides general and custom training sessions for all versions of OpenText ECM, where we provide knowledge transfer, and share best practices. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our location in Boston MA, or remote during WebEx sessions. Learn more here.

 

 

 

 

Providing Added Value in Different Industries

  • Finance & Banking
    Our solutions streamline business processes of financial and banking institutions, such as external financial auditing, new client acquisition, loan processing, human resources, accounts receivable, and accounts payable. They help to stay regulatory compliant and increase security.

 

  • Healthcare
    By implementing our solutions to existing EMR systems, healthcare facilities can not only extend their capabilities but also provide faster and better patient care.
  • Energy & Utilities
    Our solutions help global energy and utilities to digitize operations, access mission-critical content in real-time, improve operational efficiency, ensure regulatory compliance, minimize operational and financial risk, and improve bottom-line profitability.

 

  • Insurance
    Solutions provided by Ecodocx help to automate manual processes, enhance client service, minimize time spent processing claims, be more responsive to policyholders, and real-time access to forms, claims, EOBs, invoices, reports, charts and medical images, and more can enable more informed patient care and better healthcare decisions.

     

 

 

Customer Sucess Stories

 

 

CASE STUDY: WASHINGTON GAS

Improved the storage and retrieval of generated transaction documents. Migrated more than 24 million of data pieces from legacy ECM systems.

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CASE STUDY: CONTINENTAL RESSOURCES

Improving efficiency by upgrading document generation and management within SAP with OpenText solutions.

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CASE STUDY: ERICSSON

Helping a telecom billing and customer care provider to increase the value of invoices, making them easier to read and understand.

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Related Pages

 

Should we hire another OpenText consultant?

Companies all around the globe invest in OpenText tools and solutions, which increases the demand for OpenText consultants globally…

opentext support outsourcing

OpenText System Support and Maintenance: in-house, outsourced, or hybrid?

Successfully implemented OpenText ECM and CCM solutions are only half the battle. The real challenge is to maintain, support, and 

Are You Ready for the End of Support of Your OpenText ECM Products?

By the end of March 2019, the support for OpenText Content Server and OpenText Archive Server (version 10.5) comes to