Case Study & Webinar Recording
Case Study & Video
OpenText Services & Solutions
Training & Knowledge Transfer
Customer Success Stories
OpenText System Support and Management
Headquartered in Boston, Massachusetts, Ecodocx is a private software development and consulting services company. We are a certified OpenText and SAP Services Partner with a product focus on Customer Experience Management (CEM, CCM) and Enterprise Content Management (ECM), and industry focus on Utilities, Healthcare, Insurance, Manufacturing, Pharma, Finance, Energy, and Telecommunications.
OUR CUSTOMERS
Trusted by both – Fortune 500 Companies and Small Local Businesses
SUPPORTED PRODUCTS
Providing Customer Communications Management and Enterprise Content Management Solutions based on SAP, Infor, Oracle, and other Business Applications
SAP Extended ECM by OpenText Providing a 360-degree view of the enterprise, and a crucial link between unstructured content and business suite applications.
OpenText Content Server (formerly LiveLink) Helping to manage information flows across an enterprise, including capturing, indexing, storing, retrieving, archiving and disposing of data.
OpenText Exstream (formerly StreamServe & HP Exstream Dialogue) Enabling businesses to control the content, format, delivery channel, time and logic of each customer-facing document.
SAP Vendor Invoice Management by OpenText Optimizing and simplifies the process of receiving, managing, routing and monitoring invoices and related documentation.
SAP Archiving and Document Access by OpenText Enabling the archiving, management, and retrieval of all business documents from within the SAP infrastructure.
OpenText StreamServe (now OpenText Exstream) Creating invoices, statements, summary declarations, and other documents in compliance with relevant regulations.
SAP Document Presentment by OpenText Supporting the generation and multi-channel distribution of a large variety of printed or electronic documents directly from SAP applications.
SAP Document Presentment Live by OpenText Providing an add-on on top of OpenText Document Presentment that enables integration into SAP systems for on-demand document generation.
INDUSTRY EVENTS
Upcoming OpenText and SAP-related events
Enterprise World Europe Digital April 7-9, 2020 Online Recording [Updated]
OpenText Content Suite and Extended ECM Smart View May 12, 2020 at 11:00 a.m. EDT Online Event
Enterprise World Global September 29 – October 1, 2020 Las Vegas
USEFUL PUBLICATIONS
Innovative strategies, useful statistics, and industry news
[Guide] A Step-by-Step Guide to Omnichannel Customer Experience Management Marketers can advertise their companies brand as much as they want when making purchasing decisions, customers will always give more faith to other customers than advertising slogans.
[eBook] How to Build the Right Bill and Why it Matters According to the Harvard Business Review study, emotionally engaged customers are at least 3 times more likely to recommend your product or service
[Guide] Digital Utility: Five Useful Tips for Getting the Most out of Customer Engagement According to Navigant Research, the investments of utility companies in customer engagement solutions are going to grow from $636 million in 2016 to $774 million in 2022, at a compound annual growth rate of 3.3%.
TECH INSIGHTS
OpenText and SAP-related best practices, insights, and frequently asked questions
[Presentation] OpenText ECM Platform Solutions: SAP ADA and xECM Product Comparison Explaining the difference between the functionality and benefits of using SAP Archiving, SAP Archiving and Document Access, and SAP Extended ECM.
[Whitepaper] All You Need to Know: Upgrading from HP Exstream Dialogue to OpenText Exstream 16 Learn what happened to HP Exstream Dialogue after OpenText Corporation has acquired it, and what to consider during the upgrade.
[Whitepaper] All You Need to Know: Upgrading from OpenText StreamServe to OpenText Exstream 16 This whitepaper covers all the aspects you as a Technology Leader at your company must consider during the next upgrade.
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