Headquartered in Boston, Massachusetts, Ecodocx is a private woman-owned software development and consulting services company. We are certified OpenText Services Silver Partner with a product focus on Customer Experience Management (CEM, CCM) and Enterprise Content Management (ECM), particularly with SAP, and industry focus on Utilities, Healthcare, Insurance, Manufacturing, Pharma, Finance, Energy, and Telecommunications.
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OUR CUSTOMERS
Trusted by both – Fortune 500 Companies and Small Local Businesses
SUPPORTED PRODUCTS
Providing Customer Communications Management and Enterprise Content Management Solutions based on SAP, Infor, Oracle, and other Business Applications
SAP Extended ECM by OpenText
Providing a 360-degree view of the enterprise, and a crucial link between unstructured content and business suite applications.
OpenText Content Server (formerly LiveLink)
Helping to manage information flows across an enterprise, including capturing, indexing, storing, retrieving, archiving and disposing of data.
OpenText Exstream (formerly StreamServe & HP Exstream Dialogue)
Enabling businesses to control the content, format, delivery channel, time and logic of each customer-facing document.
SAP Vendor Invoice Management by OpenText
Optimizing and simplifies the process of receiving, managing, routing and monitoring invoices and related documentation.
SAP Archiving and Document Access by OpenText
Enabling the archiving, management, and retrieval of all business documents from within the SAP infrastructure.
OpenText StreamServe (now OpenText Exstream)
Creating invoices, statements, summary declarations, and other documents in compliance with relevant regulations.
SAP Document Presentment by OpenText
Supporting the generation and multi-channel distribution of a large variety of printed or electronic documents directly from SAP applications.
SAP Document Presentment Live by OpenText
Providing an add-on on top of OpenText Document Presentment that enables integration into SAP systems for on-demand document generation.
USEFUL PUBLICATIONS
Innovative strategies, useful statistics, and industry news
[Guide] Digital Utility: Five Useful Tips for Getting the Most out of Customer Engagement
According to Navigant Research, the investments of utility companies in customer engagement solutions are going to grow from $636 million in 2016 to $774 million in 2022, at a compound annual growth rate of 3.3%.
TECH INSIGHTS
OpenText and SAP-related best practices, insights, and frequently asked questions
