Headquartered in Boston, Massachusetts, Ecodocx is a private woman-owned software development and consulting services company. We are certified OpenText Services Silver Partner with a product focus on Customer Experience Management (CEM, CCM) and Enterprise Content Management (ECM), particularly with SAP, and industry focus on Utilities, Healthcare, Insurance, Manufacturing, Pharma, Finance, Energy, and Telecommunications.

 

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OUR CUSTOMERS

Trusted by both – Fortune 500 Companies and Small Local Businesses

 

 

 

 

 

SUPPORTED PRODUCTS

Providing Customer Communications Management and Enterprise Content Management Solutions based on SAP, Infor, Oracle, and other Business Applications

 

 

SAP Extended ECM by OpenText 
Providing a 360-degree view of the enterprise, and a crucial link between unstructured content and business suite applications.

OpenText Content Server (formerly LiveLink)
Helping to manage information flows across an enterprise, including capturing, indexing, storing, retrieving, archiving and disposing of data.

opentext exstream service

OpenText Exstream (formerly StreamServe & HP Exstream Dialogue)
Enabling businesses to control the content, format, delivery channel, time and logic of each customer-facing document.

SAP Vendor Invoice Management by OpenText
Optimizing and simplifies the process of receiving, managing, routing and monitoring invoices and related documentation.

interface overview of opentext archiving and document access for sap solutions

SAP Archiving and Document Access by OpenText
Enabling the archiving, management, and retrieval of all business documents from within the SAP infrastructure.

OpenText StreamServe (now OpenText Exstream)
Creating invoices, statements, summary declarations, and other documents in compliance with relevant regulations.

SAP Document Presentment by OpenText
Supporting the generation and multi-channel distribution of a large variety of printed or electronic documents directly from SAP applications.

SAP Document Presentment Live by OpenText
Providing an add-on on top of OpenText Document Presentment that enables integration into SAP systems for on-demand document generation.

 

 

 

USEFUL PUBLICATIONS

Innovative strategies, useful statistics, and industry news

 

 

[Guide] A Step-by-Step Guide to Omnichannel Customer Experience Management
Marketers can advertise their companies brand as much as they want when making purchasing decisions, customers will always give more faith to other customers than advertising slogans.

[eBook] How to Build the Right Bill and Why it Matters
According to the Harvard Business Review study, emotionally engaged customers are at least 3 times more likely to recommend your product or service

[Guide] Digital Utility: Five Useful Tips for Getting the Most out of Customer Engagement
According to Navigant Research, the investments of utility companies in customer engagement solutions are going to grow from $636 million in 2016 to $774 million in 2022, at a compound annual growth rate of 3.3%. 

 

 

 

 

TECH INSIGHTS

OpenText and SAP-related best practices, insights, and frequently asked questions

 

 

[Presentation] OpenText ECM Platform Solutions: SAP ADA and xECM Product Comparison
Explaining the difference between the functionality and benefits of using  SAP Archiving, SAP Archiving and Document Access, and SAP Extended ECM.

[Whitepaper] All You Need to Know: Upgrading from HP Exstream Dialogue to OpenText Exstream 16
Learn what happened to HP Exstream Dialogue after OpenText Corporation has acquired it, and what to consider during the upgrade.

[Whitepaper] All You Need to Know: Upgrading from OpenText StreamServe to OpenText Exstream 16 
This whitepaper covers all the aspects you as a Technology Leader at your company must consider during the next upgrade. 

 

 


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