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Replacing StreamServe with KwSoft Series M/ Customer Communications Management

Manage your customer communications for all digital and print channels from a single, central platform with simple drag and drop layout design.



OpenText StreamServe Replacement Solution – KwSoft Series M/
Customer Communications Management


OpenText StreamServe 5.6.2 product support lifecycle ended in June 2020. StreamServe users have the ability to stay on an unsupported product version, extend support for one year, upgrade to OpenText Exstream, or replace StreamServe by an alternative solution. As a recognized OpenText and SAP service provider, we help customers to support legacy StreamServe versions, provide version upgrade and technical support services.

In addition, we offer an OpenText StreamServe replacement option called kwsoft Series M/ Customer Communications Management. Ecodocx is the Master Reseller and Integrator of kwsoft M/ Series in the United States. Series M/ is a relevant replacement option for many StreamServe customers as it covers most of the functionality and requirements that StreamServe customers require on a day-by-day basis. M/ Series enables a wide range of the world’s leading companies to reduce the cost of communicating with their customers, suppliers and employees. It also increases the ROI from enterprise business applications and makes all of their printed and electronic output more personalized and customer-focused. Customers include leading global companies such as Raiffeisen Bank International, UniCredit Group, Holsten Brewery, Bayern Services, and HDI Global SE.



    Reference Customers


    OpenText StreamServe Replacement customers



    One Platform, Unlimited Opportunities
    KwSoft Series M/ at a Glance

    OpenText StreamServe Replacement screenshot

    Manage all of your customer communications from a single central platform with Series M/ provided by Ecodocx. Map, merge and process any type of data from any of your modern enterprise systems or legacy business applications. Quickly create branded and professional document templates by using the user-friendly interface. Control versions of content and designs to facilitate collaboration and provide accurate communication. Check all channels directly from a single integrated view to ensure a first-class, engaging customer experience.



    Customer Reference


    Insurance without paperwork – that’s possible! Customer communications and insurance processes became exclusively digital. All correspondence – from quotation to claims processing – is generated exclusively digitally. There is no postal road, no paper documents. And the concept works thanks to the scalable and flexible infrastructure. In the digital world, there are different laws and we want to benefit from them.


    Jurgen Junker, Chairman of the Board of Management of 
    Wüstenrot & Württembergischen AG (W&W)