Reduce mistakes in manually created documents to a minimum
Dynamic Business Documents (DBD) is a powerful web-based document generation add-on for DocOrigin. It empowers authorized users from Marketing, Human Resource Management, and Legal departments to create, edit, omnichannel preview and deliver highly professional and interactive customer communication on an ad hoc/on-demand basis. This solution not only saves your brand integrity and opens new channels for customer engagement, but also saves time and up to 50% of document change costs.
Insurance, Utility, Telecommunication, Manufacturing, Healthcare and other
Letters, invoices, shipping orders, notes, statements, newsletters, packing slips and more
OS: Windows, Linux, CentOS, AIX, AS/400, IBM I; and ecosystem: SAP, Oracle JD Edwards, Infor M3, homegrown
E-mail, pdf-attachment, fax, SMS, customer portal, paper document, web page, messenger and download
Optimize your customer communications management
Nowadays, customers are open to communication and interaction with their service providers as long as it’s uncomplicated and omnichannel. But many companies struggle in the process of creating a standardized document template for all customers’ preferred communication channels. As a result, they end up having non-customer friendly documents with errors, which are not adapted to these communications channels.
Dynamic Business Documents helps to create a customized library with document templates for all kind of occasions and fill them with predefined editable fields. This way, next time when you need to contact your customers, it happens fast, professional, standardized and though your customer’s preferred channel.
Professional customer communication in 4 easy steps