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End-to-End OpenText Implementation and Customization

 

 

Industry: Oil & Gas | Customer: Continental Resources | Solutions: OpenText Document Presentment, OpenText Extended ECM

 

Continental Resources Improves Productivity by Implementing OpenText Solutions

About Continental Resources

Continental Resources is a top 10 independent oil producer in the U.S. Lower 48 and a leader in America’s energy renaissance. Based in Oklahoma City, Continental is the largest leaseholder and one of the largest producers in the nation’s premier oil field.

With a focus on the exploration and production of oil, Continental has unlocked the technology and resources vital to American energy independence and our nation’s leadership in the new world oil market.

 

 

Video: Customer Success Story of Continental Resources

Scott Wallace, IT Advisor of Continental Ressources, explains how OpenText solutions helped to improve operational efficiency by enhancing document generation and management processes within SAP applications.

The Challenge

As a leading oil producer, the Oklahoma-based company, that tightly collaborates with thousands of employees, subcontractors, assigns, legal representatives and investors, needs to deal with millions of documents in an efficient, transparent and with State Law and regulatory procedures compliant way.

Each time, Continental Resources is onboarding a new investor, a document package needs to be created, delivered to the investor, filled out, delivered back to Continental, processed internally and delivered to corresponding government institutions. Each investor is being informed about where Continental is in the process. This is usually done by sending the investors a legal notice, which contains specific information on their surface and/or mineral interest. Each month the investors get a personalized report. All of the business communications are done via mail and email.

 

The company was facing a range of challenges on a day-by-day base:

  • Labor-intensive document creation, management, and transmittal processes.
  • Human errors due to manual document processing.
  • Manual paper document storage and retrieval, with:
  • Inability to quickly verify documents that had been sent or returned when a signature was required.
  • Inability to tie back owner information data in SAP
  • Inability to produce information or reports quickly for management.
  • Low production rate:
    – Daily: 1.6 wells/32 letters
    – Weekly: 8 wells/160 letters
    – Annually: 416 wells/8,320 letters

 

Manually dealing with this giant amount of communications is not only complicated and time-consuming, but also error-prone. Therefore, after a long evaluation process, the company decided to implement OpenText ECM and CCM solutions, and turned to Ecodocx for help.

 

The Solution

The company knew that they were lacking in expertise and needed help from a qualified team of experts, that would not only have strong expertise in this space, but would also understand their industry-specific requirements, and meet their business needs. Therefore, Continental Resources turned to Ecodocx. 

The team of Ecodocx provided the following services:

  • End to end implementation of OpenText Document Presentment for SAP Solutions from blueprint to post go-live support

  • OpenText Document Presentment for SAP Solutions customization to meet specific business requirements
  • Assitance in OpenText Extended ECM for SAP Solutions implementation

  • OpenText Extended ECM solution customization to meet specific business requirements

 

 

 

Results and Business Benefits

Migrating to version 16 allowed our customer to take advantage of many new features, streamline their operations, save a lot of time and resources. Together, both teams made the project a success. Continental Resources can now take advantage of the following business benefits:

  • Automates manual processes and streamlines search capabilities to save time and money.

  • Digital copies of outbound and signed inbound documents are now stored in OpenText™ Content Server with business reference back to SAP by owner.

  • Streamlined the document production rate of wells by 1100% and letters by 650%

 

 

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