Fortune 500 pharmaceutical distributor streamlines document production and distribution

Business DocumentsDocument ManagementE-Invoicing

Many healthcare facilities, such as hospitals, clinics, pharmaceutical manufacturers and distributors, are talking about becoming paperless. But even organizations that were able to digitize most of their work steps still print large volumes of documents every day. This enormous amount of paper is difficult to track and costly to manage and poses a serious risk of document compliance violations.

In this article, we’re going to tell how an American pharmaceutical company, that focuses on distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools turned to Ecodocx to increase efficiency and cost savings by investing in a professional document generation and delivery solution.

The company was looking for a solution that could meet the following requirements:

  • Create a single place of control over all generated business documents
  • Minimize production downtime and system outages
  • Speed up document change time and costs
  • Easily integrate with existing business systems and workflows
  • Reduce/streamline the number of print queues needed for all printers
  • Be scalable with an unlimited number of printers
  • Supports secure document release with approval workflow
  • Eliminates the error of print jobs being sent to the wrong printer and establish a chain of custody for all print jobs

The company asked Ecodocx to help them automate their time-consuming and labor-intensive manual processes, that included generating, collating, and personalizing documents, like invoices, packing slips, recall notices, stickers, and flyers, from multiple systems with different processing schedules.

By implementing a modern document generation solution, Ecodocx was able to provide an automated end-to-end digital solution to reduce manual processes and increase workflow for sorting, collating, generating, distributing, and personalizing business documents, while improving accuracy, and compliance with FDA, DEA, FTC, and state transportation requirements.

The new solution provided authorized users access to easily manage all documents, significantly reducing the manual handling and processing, which allows warehouse employees to pick and pack more efficiently.

Confident from the success of the freshly-installed solution, the pharmaceutical distributor intends to implement this document generation and delivery solution in other business units. The company sees information technology and process automation as important assets, which will help employees meet the challenge of the ever increasing information demands in a continuously and rapidly rising variety of distributed medical products and associated services.

If your company is planning to optimize document-related business processes by speeding up production processes, enhancing security and regulatory compliance, decrease print management costs and reducing downtime, feel free to contact our team of experts for a free consultation. We’ll be more than happy to help.

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